In the business world CRM is an acronym for Customer Relationship Management. The old adage is that businesses get 80% of their revenue from 20% of their customers. It's a pretty general rule of thumb to expect that. Of course it varies by industry but the point is that to be successful, you have to keep your customers happy.
I recently placed a lingerie order with Wacoal (with Diane's permission of course) and a few days later received a follow up email from the company.
When I get emails like this, it brings a smile to my face and a nice warm feeling of femininity in my soul.
Love,
sissy terrie 💗
p.s. If you click on the Fit Experts link below, you can book a virtual consultation. Go ahead, just do it!Be brave and experience a fuller sense of femininity.
Hi Terry!
Thank you for shopping at Wacoal. We appreciate our loyal
customers. Our Fit Experts are here for you, so please reac out if you have any questions.
We look forward to seeing you again!